At INFOLED (Pty) Ltd., your privacy is of paramount importance to us. This Privacy Policy outlines the types of personal information we collect and record, as well as how we use it, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information Collection
We collect information to provide better services to all our users. The types of personal information we collect include:
- Personal Identifiers: Name, email address, phone number, and physical address.
- Technical Information: Log files, browser type, Internet service provider (ISP), referring/exit pages, and date/time stamps.
- Usage Data: Preferences, feedback, and interactions with our services.
2. How We Use Your Information
The information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us better respond to your individual needs).
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us more effectively respond to your customer service requests and support needs).
- To process transactions, including payments and deliveries.
- To send periodic emails (the email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions).
3. Consent
By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page.
4. Disclosure of Information to Third Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
6. Rights Under POPIA
Under the Protection of Personal Information Act, you have the right to:
- Request access to and rectification or erasure of your personal information.
- Obtain restriction of processing or to object to processing of your personal information.
- Lodge a complaint with a supervisory authority.
7. Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
8. Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below:
INFOLED (Pty) Ltd
Address: Unit S1, Spearhead Business Park, Montague Drive, Montague Gardens, Cape Town, 7441
Email: info@infoled.co.za
Phone: 021 551 3344
